The city is not going to change their policy because of cable wires. There’s no harm being done by these wires whatsoever, and filling up the map with ridiculous requests is not going to help anything - it’s just going to clutter the map up. Putting your nonsense opinion on your requests only makes you look ignorant and makes the CS Team shake their head at you. They’ve got more important work orders to handle, like, I don’t know, ACTUAL work orders.

It’s like submitting a work order request for every single crumb found in someone’s house, SHEESH.

On the contrary I applaud the submitter for all their effort in cleaning up the litter left by the telecommunications companies. In some cases cables are a safety isdue or could become one.

The City has policies against litter whether it is from businesses or bread crumbs left in front yards by dogs.

Thank you for contacting the City of Huntsville with your service request. The City’s Information Technology Services Department will work with the appropriate service provider to resolve the cable issue. While it may take some time for the responsible service provider to make the repair, the ITS department will closely monitor the issue to ensure the repairs are made.

Please note you may follow this request by referring to the assigned tracking number. You will be notified by email when your service request has been handled.

We hope you will visit us again at Huntsville Connect with future service issues.

Thank you,
The Huntsville Connect Customer Service Team

emailed Comcast

Huntsville Information Technology Services assigned this issue to Huntsville Utilities Pole Transfer

Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and our department will respond as soon as possible.

Thank you,
The Huntsville Connect Customer Service Team