Public Works has received your street repair request (#18-03-0048) and assigned it to our street repair unit. We receive hundreds of these requests per year on virtually every stretch of Alameda’s 125 miles of streets. Your electronic submission goes a long way to helping you and Public Works track the request. Alameda's streets suffer from $12-60 million in deferred maintenance, as a result of years of underinvestment. This may explain the cause of the service you have requested. Alameda’s streets are, overall, considered “fair” by a metric employed by Bay Area cities called the pavement condition index (PCI). Alameda’s PCI of 68 is higher than our neighbors in Oakland, San Leandro, and Berkeley. Yet a "fair" pavement condition index still means that, due to decades of underinvestment, many of Alameda’s streets and most of its residential streets are in poor condition, as the limited resources we have are being focused on the busiest arterials. Public Works’ response to your request will depend on the type of request. Pothole requests are typically completed within 30 days, depending on weather conditions. More complicated street repairs, including to curb and gutter, might have to wait for years when a street is due for repaving. The more complicated requests are routed to be evaluated by an engineer to help determine which streets to repave given the funding constraints. In 30 days, Public Works will email you with an update on the service request. If you don’t hear from us, please call 510-747-7930 and have your service request number available. Thank you in advance for your help (and patience) in maintaining Alameda’s streets

Your request (#18-03-0048) is now a work order, assigned to staff. Thank you for helping to keep Alameda a great City. This is an automated response. If your request is an emergency, please call 911.

The city street where it meets my driveway is severely degraded. Could Greg take a look at this?

Thank you for submitting this request (#18-03-0048). It has been addressed and is now closed.

How has it been addressed? Why was this closed?

Public Works has received your street repair request (#18-03-0168) and assigned it to our street repair unit. We receive hundreds of these requests per year on virtually every stretch of Alameda’s 125 miles of streets. Your electronic submission goes a long way to helping you and Public Works track the request. Alameda's streets suffer from $12-60 million in deferred maintenance, as a result of years of underinvestment. This may explain the cause of the service you have requested. Alameda’s streets are, overall, considered “fair” by a metric employed by Bay Area cities called the pavement condition index (PCI). Alameda’s PCI of 68 is higher than our neighbors in Oakland, San Leandro, and Berkeley. Yet a "fair" pavement condition index still means that, due to decades of underinvestment, many of Alameda’s streets and most of its residential streets are in poor condition, as the limited resources we have are being focused on the busiest arterials. Public Works’ response to your request will depend on the type of request. Pothole requests are typically completed within 30 days, depending on weather conditions. More complicated street repairs, including to curb and gutter, might have to wait for years when a street is due for repaving. The more complicated requests are routed to be evaluated by an engineer to help determine which streets to repave given the funding constraints. In 30 days, Public Works will email you with an update on the service request. If you don’t hear from us, please call 510-747-7930 and have your service request number available. Thank you in advance for your help (and patience) in maintaining Alameda’s streets

I've been requesting this repair for almost two years. When I call the 510-747-7930 number and leave a message the call is never returned. I'm left in the dark. I was originally told by Laura that the street would be repaved in the summer of 2017 if no sewer work was happening. There has been no sewer work/pipe repairs so I don't know why the street hasn't been paved. Nobody will tell me what's going on. It hasn't been fully paved in 40 years.

Your request (#18-03-0168) is now a work order, assigned to staff. Thank you for helping to keep Alameda a great City. This is an automated response. If your request is an emergency, please call 911.

It's the Summer of 2018 now. Any word on when County Road will be repaired?

Thank you for submitting this request (#18-03-0168). It has been addressed and is now closed.