Thank you, your service request has been received as #19-02-0141. This is an automated response. If this is an emergency, please call 911.

PW Admin Gail assigned this issue to PW Management Analyst - Adrien Liu

Thank you for registering your compliment or complaint. We take your feedback seriously and appreciate when Alamedans take the opportunity to let us know how we’re doing. Compliments or complaints are checked and responded to every two weeks, given our first priority is responding to requests for service. If your submission is a request for service, please resubmit it under another category ASAP in order to ensure the request is routed quickly to a staff member who can respond.

PW Admin Gail assigned this issue to PW Management Analyst - Adrien Liu

Thank you for registering your compliment or complaint. We take your feedback seriously and appreciate when Alamedans take the opportunity to let us know how we’re doing. Compliments or complaints are checked and responded to every two weeks, given our first priority is responding to requests for service. If your submission is a request for service, please resubmit it under another category ASAP in order to ensure the request is routed quickly to a staff member who can respond.

Public Works has received your building maintenance request (#19-02-0140) and assigned it to our facility maintenance team leader and his maintenance workers. They complete nearly 800 building service requests per year, or almost 4 per day, all the while maintaining more than 35 city buildings. Your electronic submission helps you and our team track the request until it’s complete. We are scheduling your service request for completion in between two and four weeks from today. This scheduling takes into account that our building maintenance team is fully scheduled for the next two weeks with annual preventative maintenance and responding to the existing queue of service requests. It is especially hard for this team to respond to requests quickly during the storm season from November through March, so thank you for your patience during that especially busy time. If your request is an emergency or urgent, please call 747-7930 and Public Works will evaluate whether to escalate our response. Thank you in advance for working with us to help maintain Alameda’s municipal buildings.

Assigned to #19

Assigned to #19.

Public Works has received your building maintenance request (#19-02-0139) and assigned it to our facility maintenance team leader and his maintenance workers. They complete nearly 800 building service requests per year, or almost 4 per day, all the while maintaining more than 35 city buildings. Your electronic submission helps you and our team track the request until it’s complete. We are scheduling your service request for completion in between two and four weeks from today. This scheduling takes into account that our building maintenance team is fully scheduled for the next two weeks with annual preventative maintenance and responding to the existing queue of service requests. It is especially hard for this team to respond to requests quickly during the storm season from November through March, so thank you for your patience during that especially busy time. If your request is an emergency or urgent, please call 747-7930 and Public Works will evaluate whether to escalate our response. Thank you in advance for working with us to help maintain Alameda’s municipal buildings.