This is my third attempt to get this fixed.

The second time I reported it I got NO responce back from anyone!

Karry, Citizen Contact Centre assigned this issue to Transportation Services

This pothole report has been recorded in our work order management system. Your report will be assessed by a supervisor, which may include a site visit to the location of the pothole indicated.

Future updates on this request will not be posted online. To follow up, please contact us at 780-538-0354 and reference customer service request number #000000

Can anyone explain how the priority is set for pothole or any other road repair? It always amazes me when a crew comes in and repairs a few potholes and ignores larger ones that are merely a meter away. They generally have to drive right through the big ones to get to the little ones they fix! It makes no sense to me when a crew makes several trips to the same block or same intersection to do repairs when one trip would do! Every unnecessary trips means more expense!

Thanks for fixing this request!

Thank you.