Your service request has been assigned ID #101002645330.

Case Noted. Thank you for contacting the Boston Transportation Department. In a recent review we discovered that your request has been open for an unusual amount of time and we’d like to confirm that the issue you identified has been sufficiently addressed. If the issue remains a concern, kindly send a new request via the Boston 311 system and BTD will review. We appreciate your contribution and thank you for your attention to this matter.