Dear Sir or Madam,

Thank you for contacting OAK 311, but additional information will be needed before your service request can be processed. Can you provide a better image of the grate's condition and location? Your assistance in this matter is greatly appreciated.

Thank you

I’ve attached 3 photos. One shows the side of the building and the approximate location of the grate. The next one shows the side of the grate that isn’t broken (how it should look). The last shows how the grate recesses several inches when you push or step on it. Let me know if you have more questions. Thanks!

Here are the photos.. didn’t work the first time.

https://s3.amazonaws.com/ugc.seeclickfix.com/transient_files/217153/a038a9837c90a98465eaa98b0f6ab53bd62c67a4/image.jpg

https://s3.amazonaws.com/ugc.seeclickfix.com/transient_files/217154/da3ac7dcf63cf58e72aea883258a7bc1403aeb5e/image.jpg

Can I please get an update on this? Thank you

This is still broken. Will it be fixed any time soon? It is hazardous.