Thank you for reporting this issue. The Department of Public Works will now begin its investigation into the matter.

Hello, City. Seems there should be a standardized approach to our neighbor's adjacent paved area --- either it's a sidewalk or it's not.
And, given the limitations to parking in our neighborhood, I support his proposal to either declare this is NOT a sidewalk (to allow parking), or his alternative proposal, to make this a rain-garden area. This not only deals with the puddling from run-off, it will mitigate pollution run-off in the watershed.
Thanks for listening!

So ... either somebody clearly missed the point I was making with this post. Or you've got an employee willing to go rogue and respond to these notices with contrarian sarcasm. I'll offer the benefit of the doubt and assume the former.

With today's (March 14th) snow plowing activity, the City doubled down (maybe even tripled down) and really let me have it by simply shoving a wall of snow into the stairs that lead down from my side yard and onto this section of pavement. Again, this is not snow removal. This is a snow deposit. The opposite of what most people expect from the City with regard to the sidewalks near their homes. The opposite of a commitment to snow removal from city sidewalks.

Can we agree that it is silly for me to expect snow removal from this area? That I shouldn't expect this section of concrete to be treated as a sidewalk for the purposes of snow removal? I'm happy to concede this if I can simply get somebody to acknowledge that it is equally silly to have this section of concrete be treated as a sidewalk at any other time of the year. Can we get to that point of agreement?

And, again, let's have a conversation about removing it all together and creating more drainage/water collection/green space. Is that on the table?

Why can't I get an answer to this question or a response for continued dialogue? I'm serious about finding a solution. This, along with last year's concern is simply being ignored. Please let me know the best person to discuss this with.

Simply keeping these as "acknowledged" seems comically avoidant.

Hey ... Burlington ... I just posted about drainage issues at the end of Bilodeau Court. Here’s an “archived” (what does that mean) report articulating how the concern shows up in winter. I’m absolutely astounded at the unwillingness to respond to this issue with even a simple reply to these posts.

You are receiving this message because you have previously (or perhaps just now) submitted a request on SeeClickFix. We're excited to let you know that we are now implementing a comprehensive asset management program which is a mostly "behind the scenes" effort. This will enable more efficient, more effective and more fiscally sound infrastructure management. Nothing changes for you and we'll continue to use SeeClickFix, but we have had to automate a process to connect our open SCF requests with our asset management program. There may be the occasional bug to work out, but rest assured that your issue is still in queue and assigned to the right City staffer. Once this initial round of automation is through in about a week, we'll revert back to our standard messages on SeeClickFix.