Sharraxaadda

pot hole was 'repaired' with a temporary plate I'm guessing. However, it took a long time for this to be done and now, again it's taking a long time to flaten/address this plate and so far, nothing further has been done. This plate is not only noisy, unfriendly to cars and unsightly! Why does it have to take so long to address these issues?

Thank you.