Who is the person in Hsv City IT who deals with these sort of issues with telecom companies? It would be useful information for all Huntsville residents to have. We have 6 or 7 telecom companies actively operating and building new infrastructure in the area and these sorts of issues are only going to increase over the next few years.
There have been questions on several of the Hsv IT issues about how issues with telecom companies are handled. Can you provide any information on the process? Thank you.
Yes, the can has been repaired, but residents are still asking for information from Hsv City IT about how issues with telecom companies are handled. Can you provide any information on the process? Thank you.
When a call comes in about damaged communication equipment we first send someone out to verify who it belongs to. Then we contact the associated government representative to correct the problem. Next we verify the problem has been corrected and close the ticket.
Thank you for reporting your service request to the City of Huntsville. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.
14 Comments
City of Huntsville (Verified Official)
Huntsville Information Technology Services (Verified Official)
Lora (Registered User)
Huntsville Information Technology Services (Verified Official)
David (Registered User)
Closed Huntsville Information Technology Services (Verified Official)
Reopened Lora (Registered User)
Closed Huntsville Information Technology Services (Verified Official)
Reopened Lora (Registered User)
Closed Huntsville Information Technology Services (Verified Official)
Reopened Lora (Registered User)
Huntsville Information Technology Services (Verified Official)
Closed Huntsville Information Technology Services (Verified Official)
Thank you for reporting your service request to the City of Huntsville. Your issue has been handled and we are closing your request. If you need further assistance, please let us know.
Thanks for checking in with Huntsville Connect!
Your Customer Service Team
Lora (Registered User)