Thank you for your A2 Fix It request, #312411. Your request is important to us and will be prioritized and addressed based on the overall availability of city resources. Please note: If the nature of your request is urgent, such as water emergencies, please check http://www.a2gov.org/a2fixit for phone numbers to contact us. A2 Fix It is for non-urgent, non-emergency issues and is monitored during weekday business hours only. Your patience is appreciated.