This has been reported to Duke Energy.

Feedback on expected completion of this order to Duke should be included. This light has been out since Sunday. I would like for this issue open until Duke has repaired it.

I am attaching a copy of Duke's email.
Thank you for submitting an outdoor light repair request. The Work Order # for this repair is shown below. We strive to have the lights repaired within three 3 business days; however, it may take up to five 5 business days, weather and workload permitting.
You submitted this request on 11/09/2016.
Address of light reported: 220 LORING DR, HARTSVILLE, SC, 29550
Contact Name: City of Hartsville
Phone: 8433833006
Email: sheila.marshall@hartsvillesc.gov
Problem Type: Light Out
Pole number: GF93BW
Work Order: 2TWP0
Comments:

For questions, or if you are unable to access the map to check the status of your request, you can call us at 800-452-2777. Our customer service specialists are available 7 a.m. – 9 p.m. Monday through Friday; however, our automated voice response system can address most of your service needs 24 hours a day.

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.

The outdoor light repair you recently reported is still in the process of being repaired. Additional work is required that will extend beyond our normal 5 day repair time. Please allow up to 10 additional days for the repair to be worked; we will update you once the repair has been completed. A NEW Work Order Number has been assigned for this, shown in the subject line of this message. Please retain this for your records.
You submitted this request on 11/09/2016.
Address of light reported: 220 LORING DR, HARTSVILLE, SC, 29550
Contact Name: City of Hartsville
Phone: 8433833006
Email: sheila.marshall@hartsvillesc.gov
Problem Type: Light Out
Pole number: GF93BW
Work Order: 4KMQP
Previous Work Order: 2TWP0
Comments:

For questions, or if you are unable to access the map to check the status of your request, you can call us at 800-452-2777. Our customer service specialists are available 7 a.m. – 9 p.m. Monday through Friday; however, our automated voice response system can address most of your service needs 24 hours a day.

Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.

Street light was repaired yesterday by Duke Energy. This issue can be closed now. Thanks to all who were involved in getting this taken care of.

This issue has been taken care of by Duke Energy.