Descrição
I emailed b-cleakadjustments@stpete.org. two weeks ago requesting a pool filling adjustment after after our pool drained, renovated and the filled. As of yet, I have yet to receive and email confirmation - auto confirmations received would be nice.
We also received our current water/utility bill for cycle 19-04 that shows we used over 15,000 gallons of water for the cycle, but there is no adjustments listed.
The Utility Department needs to do a better service to their customers when receiving emails.
I would like a response from this inquiry ASAP.
5 Comentários
Rebucfan (Utilizador Registado)
Utilizador anónimo do SeeClickFix (Utilizador Registado)
Thank you Rebucfan. I will call the Water Resources Department and the Mayors Action Line as I believe the City (Water Resources and Utilities Department) can do better than this.
Thanks, Clifford
Reconhecido St. Pete PROD integration (Oficial Verificado)
Utilizador anónimo do SeeClickFix (Utilizador Registado)
Fechado Customer Support (Oficial Verificado)
Thank you for your past submission via SeeClickFix. The City of St Petersburg periodically reviews past reports that are made from citizens within our city limits, and in an effort to clean-up old issues that were resolved some time ago, we are marking as 'closed' those issues that were submitted in the past for which the work has been completed or the issue has otherwise been resolved.
If you think for any reason that the issue you submitted in the past might still be unresolved, please feel free to submit a new report with the SeeClickFix St. Pete website and we will make sure the issue is directed to the appropriate City department to be addressed as soon as possible.
Thank you, MAC