Hỏi. Is there a tree nearby with roots that may be the cause?
Đáp. NO

Hỏi. Has anyone been hurt by it?
Đáp. YES

Hỏi. Please describe the precise location (e.g., next to the bus bench)
Đáp. 52nd st. behind Temescal branch library (telegraph ave).

Hỏi. ***PLEASE CHECK*** the LOCATION of your request, so we send the crew to the correct place. For mobile users, sometimes the GPS location is incorrect. *ALSO* To avoid delays, provide a detailed description of the issue. *PHOTOS* are helpful.
Đáp. OK