Thank you for your concern, this issue has been received by our department and is under review.

This request has been completed.

Tree was only trimmed on the lower portion. Branches are rubbing on the upper part of the house & also are inside the gutter. Please trim all branches touching the house to prevent further damage to the property.

Thank you for your concern, this issue has been received by our department and is under review.

Looking for an update on the status of the upper limbs being trimmed away from the house and away from inside the gutter. Please respond. Thank you !

This request has been completed.

You state the upper part of the tree was trimmed - obviously ever so slightly. Picture attached taken today shows upper limbs still hanging over gutter and touching house. When the tree is laden with ice or wet it will still be rubbing on the house and hanging in the gutter doing damage. It needs to be trimmed back further - please advise when this can be done.

Thank you for your concern, this issue has been received by our department and is under review.

I checked the tree yesterday and NOTHING on the UPPER PART of the tree has been trimmed at all. Why was I told it was completed? When will someone be going back to the house and trimming the upper limbs off my house? It is rubbing on the paint on the building and hanging over the roof & in the gutter. This is causing damage to my house continually everyday and will cause more damage once the ice builds up on the limbs in the winter. Please advise when I can expect these limbs to be trimmed away from & off my house. Thank you,

Looking for an update on the status of the upper limbs being trimmed away from the house and away from inside the gutter. Please respond to my note of 8/19/2016. Thank you !

Issue 2850175 has been marked as a duplicate of this issue.

This request has been completed.

Thanks for fixing this issue!