Do not close until there is a resolution please. Passing the buck is not a resolution.

This concern was forwarded to the the Department of Public Works/Sidewalk Repair Division for their review,handling,scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin the process. If you have any further questions, or want to check the status or updates for this concern please feel free to contact us at 804-646-7000 to speak with a Customer Service Representative please reference the (CRS#20020980878) when inquiring about this concern. No updates for this concern will be keyed on this SeeClickfix site which is why the issue is being closed on this site this is part of the process. We appreciate your communication that helps us in “Building The Best Richmond” together.

Why can't we track this issue through SCF? Why is there a separate reporting and tracking system for issues in the City? One system for citizens to use contributes to building the best Richmond. In over 2 years of building the best I have never heard a response from CRS system issues. Thank you.

This concern was forwarded to the the Department of Public Works/Sidewalk Repair Division for their review,handling,scheduling and appropriate action. Your concern has been placed in the CRS system for the appointed department to begin the process. If you have any further questions, or want to check the status or updates for this concern please feel free to contact us at 804-646-7000 to speak with a Customer Service Representative please reference the (CRS#20020980878) when inquiring about this concern. No updates for this concern will be keyed on this SeeClickfix site which is why the issue is being closed on this site this is part of the process. We appreciate your communication that helps us in “Building The Best Richmond” together.

Thank you for your communication with Richmond City Government online. This concern was left open and marked acknowledged while awaiting a response from the Sidewalk Repair Division team; we appreciate your continued patience in this matter and we appreciate your communication that helps us in “Building The Best Richmond” together.

Thank you. I appreciate you handling it this way!