The issue you reported is outside the jurisdiction of the City of Champaign. This issue falls under the jurisdiction of Illinois American Water and has been reported to them. If you would like to further discuss this with a customer service representative in the Champaign Public Works Department please call 217-403-4700. Staff is available Monday through Friday from 7:30 a.m. to 4:30 p.m. except on City recognized holidays.

This request (#55182) has been closed. Please re-open if you think this is not resolved. Thank you for contacting us!