Description
The City of Raleigh has decided NOT to dedicate sufficient resources to follow SeeClickFix and "cannot at this time make any predictions as to when the backlog will be cleared."
I would suggest posting here and then emailing a link to your SCF post to:
Council Staff ;
Mayor Staff ;
It's a shame good government has taken a back seat to pandering.
10 Comments
SCFDD (Registered User)
Can you please give the source of the quote you posted?
Also, why email staff rather than citycouncilors@raleighnc.gov?
RogerTheGeek (Registered User)
I have been dismayed at the lack of support for SeeClickFix lately by the city staff, but this is a bit more negative than I would have posted. When pushed, they have responded, but they do fall back into the "busy with other things" mode.
It can't take a lot of time to check the site and forward the requests to the proper department. The city manager may not be completely on-board with SeeClickFix so that proper staffing is being neglected. The city councilors should fix that if it is a problem.
ncjks (Registered User)
The quote is from an @raleighnc.gov email from an innocent staff member in the " City Manager's Office" I wouldn't feel right about making the name public. Your CityCouncilors email address is a good one, it's just not the one I first found on the city web site.
The way I see it, the City Manager has the option of tracking issues here at SCF or responding to emails forwarded from the Mayor's and CC's offices. It's simply a "good communication" issue and therefore a "good government" issue. The only question is which side is he on? If we all owned Red Hat, I bet the CM could find some "resources."
Acknowledged City of Raleigh 3 (Verified Official)
ncjks (Registered User)
downtown resident (Guest)
Meyer Lasnsky (Guest)
ncjks (Registered User)
ncjks (Registered User)
Seems like help may be on the way:
http://www.northraleighnews.com/2015/01/05/4451319_raleigh-sees-complaints-hopes.html?rh=1
I got an email from SCF saying they were going to work with CoR to make things happen.
Closed NICK (Verified Official)