City of Holyoke Zoning Officer, Building Department

My family of 3 has been residing in a CHD Shelter Unit 205 since the ending of February of 2024. Since our move in there have been numerous incidents where water has been leaking throughout the buildings walls and ceilings of the units within the building. I have complained numerous times to my caseworker and I have written statements from tenant(s) who’ve lived here longer than my family. According to my caseworker via the Property Management they will come when they have the staff to send to the property. It has been over a month of my waiting on this request and nothing has been done. I have a child under 3 months of age and I don’t know whether the building is up to code. I do not want my child breathing in harmful toxins such as mold or lead. I have completed a form which allow as my family to leave the unit until the matter is resolved. However I do not feel that property management is taking this matter seriously because they have not sent anyone to resolve the ongoing issue. Other tenants that have lived in the building over 2 years have said nothing has been done about the same issue my family faces within the unit. Please send proper authorities to assist with the inspection of the building making sure it is deemed livable conditions for us.

It appears that there has been an increase in semi/tractor trailer traffic on Homestead Ave outside of permitted hours, sometimes engine braking (on the evening of 11/5/23, 13 events of trucks passing by our home were recorded by our security camera). This regularly disturbs residents and pets in the area. This traffic is not permitted per posted signs; referencing Code of Ordinance - Article VI, Sec. 86-211 (prohibited traffic) and Sec. 86-217 (engine braking).

In the building on 3 laurel st apt #2L, there are people with a German Shepherd. It's skinny and I hear the people beating on the dog constantly. They also leave the dog on the apartment porch for hours at a time, it's rarely ever inside and never gets walked. Please help this poor dog.

Hole in floor where radiator was removed

Electrical in kitchen will cut out without any provocation from me, that is I will not be using an appliance, will go to use one and find out that half of my kitchen does not have power. When I go to the basement to try to flip the breaker it does not come back on. This is not an issue and all times. It will work usually, then out of nowhere it will be off and I am unable to get it to come back on. It seems that something outside of my apartment may be overloading the circuit but I cannot say for sure.