Tree still dead. I don’t think suckers count as a tree. Please replace.

Please respond. This tree will be out of warranty soon. It is fiscally irresponsible to not have the vendor replace it.

Very disappointed that this item is being ignored.

Hello Mr. Fixit. I am the newly appointed interim supervisor for the forestry department. I am going through older requests in our catalog and came across yours. I apologize for the major delay in response to your issue. I am sending a staff member out to look at your tree. If the dead tree is still there it will be removed promptly and replanted in the spring of 2023. Obviously the tree is long past warranty at this point, but rest assured we will get you a replacement.

Your request has been acknowledged and/or addressed to the best of staff's ability. A more detailed description of action taken by staff, if available, is provided in the comments above. Thank you for bringing this to our attention.