Yes! It's terrible to try and turn right out of Martin's Gas Station onto Cherokee. Can't the city do something about the overgrowth on the deserted house....

Thank you for contacting the City of Richmond/ The Property Maintenance Code Enforcement Division for the City has received your complaint today regarding the property listed above and we are currently researching the issue you reported. If you need immediate assistance please call (804)646-6398.

I WONDER WHY IT TOOK OVER 2 WEEKS FOR THIS TO BE ACKNOWLEDGED WHEN MY ORIGINAL 311 CALL WAS IN THE BEGINNING OF JULY?

Thank you for contacting the City of Richmond, Division of Property Maintenance Code Enforcement. We are sorry but in order for the department to proceed on this complaint; we will need the actual address of the property in question. The address provided was invalid. Please call (804) 646-6398 so that we may assist you in determining the correct location and we may act on this complaint.

SINCE WHEN DO EMPTY LOTS HAVE NUMBERS ON THEDM?

Thank you for contacting the City of Richmond, Division of Property Maintenance Code Enforcement. We are sorry but in order for the department to proceed on this complaint; we will need the actual address of the property in question. The address provided was invalid. Please call (804) 646-6398 so that we may assist you in determining the correct location and we may act on this complaint.

Really? Go to the intersection of Forest Hill and Cherokee. Go to the Martin's Gas Station. Its the one that says MARTINS and try to turn onto Cherokee.

Reopened. Don't let ignorance stop the city from doing something about a safety hazard.

Thak you for contacting the Property Maintenance Code Enforcement Division of ther City of Richmond. We have recieved your complaint regaurding the property listed above and we are currently reviewing the information you submitted. If you need immediate assistance please call (804) 646-6398

Thank you for contacting the City of Richmond, Division of Property Maintenance Code Enforcement. We are sorry but in order for the department to proceed on this complaint; we will need the actual address of the property in question. The address provided was invalid. Please call (804) 646-6398 so that we may assist you in determining the correct location and we may act on this complaint.

This is pathetic. Go to the intersection of Cherokee and Forest Hill. That's the address. Try to pull onto Cherokee from the Martin's gas station.

I'll call VDOT if that's what I need to do and tell them the City hasn't maintained the proper sight distances in accordance with posted road speeds. Is that what needs to happen?

Are you honestly telling me I can't open an issue without an address? What if its an issue at Pony Pasture? What's its address?

Totally agree with jahoesafat. The City at this point seems to be more interested in bureaucracy than safety.

This happens all the time. I have a similar issue in the Randolph neighborhood that's been two months now. So frustrating. C'mon @CityofRichmond, you can do better than this.

@jahoesafat - What I've learned from my own odyssey trying to report my issue is the following:
1) Overgrown SCF reports always seem to get sent to Code Enforcement. But Code Enforcement only deals with private property. And they are absurd about needing exact addresses.
2) If the overgrowth is on city property, it should be the Dept of Public Works that takes care of it.
3) I totally agree with you about your address being clear and actionable. That should definitely be enough. However, you may want to use this site to paste in exact plot numbers and coordinates (including GPS lat and long) and ownership info if you can find it. Honestly, it doesn't seem to help much, but then the city can't reply and say they don't have an address. http://map.richmondgov.com/parcel/

Several weeks ago, I spoke with a representative in Code Enforcement by phone and we agreed on a Cherokee Road address for the vacant property behind Martin's on which the overgrowth exists. She entered that specific address into a separate City work order system which, itself, requires a specific address. My impression is that this issue is being managed under a tracking number generated by the other city system. The central problem is that see/click/fix does not interface with the back-end systems the city uses to schedule and manage work causing city employees to have to manually transfer data from see/click/fix..

The address of the lot on which the overgrowth exists is 2908 Cherokee Rd.

Street Address: 2908 CHEROKEE ROAD Richmond, VA 23225-1602

Thank you for contacting the Property Maintenance Code Enforcement Division for the City of Richmond. We have received your complaint regaurding thr property listed above and we are currently reviewing the information you submitted. If you need immediate assistance please call (804) 646-6398

So how many Virginians does it take to cut back these bushes? This situation has been going on for over 6 weeks and the city has been beyond unresponsive, except to send out automated messages.

Thank you for contacting the City of Richmond, Division of Property Maintenance Code Enforcement. We are sorry but in order for the department to proceed on this complaint; we will need your help to determine the correct location of the property in question. Please call (804) 646-6398 so that we may assist you in this matter and we may act on this complaint.

Unbelievable. @City of Richmond, please, please read the comments. This is so dysfunctional it's truly embarrassing. This has taken two months?!?!

2908 CHEROKEE ROAD Richmond, VA 23225-1602
2908 CHEROKEE ROAD Richmond, VA 23225-1602
2908 CHEROKEE ROAD Richmond, VA 23225-1602
2908 CHEROKEE ROAD Richmond, VA 23225-1602
2908 CHEROKEE ROAD Richmond, VA 23225-1602

Following is test of my comment on 8 - 16 - 13 in which the specific address is cited:
he address of the lot on which the overgrowth exists is 2908 Cherokee Rd.

Street Address: 2908 CHEROKEE ROAD Richmond, VA 23225-1602

Can they really not find the Martin's gas station at the corner of Cherokee and Forrest Hill? Do they know their own city?

Could The City of Richmond cut the vegetation on the side of Cherokee as they do every year. This would include the corner next to Martins, the vacant house behind Martin's Gas Station, 2908 Cherokee Rd., and the empty lots between Forest hill Ave and Old Westham Road. That would be good resolution to the problem. The problem is the stuff a few feet from the road.

Your concern has been received and forwarded to the Department of Public Works (CRS# 20020918803) so that proper inspection and handling can take place accordingly. If you have any further questions, please feel free to contact us at 804-646-7000. We appreciate your communication that helps us in “Building The Best Richmond” together.

This situation has gone beyond the ludicrous. Maybe the City is hoping that frost in a few weeks will take care of the problem -- at least until next spring.

AS OF SATURDAY ALL OF THE SHRUBBERY HAD BEEN CUT BACK. A VAST IMPROVEMENT.
HOPEFULLY IT WILL BE MAINTAINED SO WE DON'T HAVE TO GO TRHOUGH THIS AGAIN.

Thank you for contacting the City of Richmond, Division of Property Maintenance Code Enforcement. We are sorry but in order for the department to proceed on this complaint; we will need your help to determine the correct location of the property in question. Please call (804) 646-6398 so that we may assist you in this matter and we may act on this complaint.

And ... we're back to this again. A month after it's been done, the city still can't even figure out where it is. Unbelievable.