10/19/2013 - Service Review: Richmond Grounds Mgmt Team (20020906889) noted this location was finished out for removal on 7/11/2013 - this case file is listed as closed - double checking with team to make sure they can remove tags here -
Mgmt team stated that request has been investigated, and determined that maintenance can not be performed because location is state property. This request has been closed(CRS#20020906889)
Nope, that's not how this works. If another agency or department should deal with this, then you send it to that department. To get a reply of "not my department" after 9 months is really disappointing and frustrating. Honestly, @RVA, @City and @WilliamCapers, take some ownership and initiative here. Put yourself in a regular citizen's shoes; what should I do now that I've waited for nearly a year and you tell me you're not going to fix it. Even if I know it's "state property," then what do I do? Whom do I call?
We're trying to report blight and you're just closing it. Whatever happened to "building the best Richmond together"?!
Mgmt team stated that request has been investigated, and determined that maintenance can not be performed because location is state property. This request has been closed(CRS#20020906889)
11 Comments
Acknowledged RVA: Customer campaigner (Registered User)
CRS # 20020906889
Randolph Ranger (Registered User)
RVA Care Warrior (Registered User)
Randolph Ranger (Registered User)
Randolph Ranger (Registered User)
Bonoca (Registered User)
Closed William Capers (Registered User)
Mgmt team stated that request has been investigated, and determined that maintenance can not be performed because location is state property. This request has been closed(CRS#20020906889)
wjc
Reopened Randolph Ranger (Registered User)
Nope, that's not how this works. If another agency or department should deal with this, then you send it to that department. To get a reply of "not my department" after 9 months is really disappointing and frustrating. Honestly, @RVA, @City and @WilliamCapers, take some ownership and initiative here. Put yourself in a regular citizen's shoes; what should I do now that I've waited for nearly a year and you tell me you're not going to fix it. Even if I know it's "state property," then what do I do? Whom do I call?
We're trying to report blight and you're just closing it. Whatever happened to "building the best Richmond together"?!
Acknowledged City of Richmond (Registered User)
1401 E. Broad St.
Richmond, VA 23219
800-FOR-ROAD (800-367-7623)
Closed City of Richmond (Registered User)
Randolph Ranger (Registered User)