Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and one of our departments will respond as soon as possible.
Thank you for your concern. The City of Huntsville has franchise agreements with the cable companies that speak to the matters of maintaining their equipment and assets of the cable systems in good working order. In the case of the request at hand the equipment in question is a power supply that is owned and operated by Comcast. Although the power supply housing is not particularly visually pleasing to look at it, is in otherwise in good condition and we are assuming in good working order which is all that is mandated under the franchise agreement. We are closing your request as there is nothing more that we can do about this case.
5 Comments
City of Huntsville (Verified Official)
Acknowledged Huntsville Utilities Street Lights (Verified Official)
Thank you for contacting the City of Huntsville with your service request. Your inquiry is being processed, and one of our departments will respond as soon as possible.
Thank you,
Huntsville Utilities - ML
Huntsville Utilities Street Lights (Verified Official)
A Huntsville Utilities representative found this is not a HU utility box. We are reassigning this to City of Huntsville IT.
Thank you,
Huntsville Utilities - ML
Huntsville Utilities Street Lights (Verified Official)
Closed Huntsville Information Technology Services (Verified Official)
Thank you for your concern. The City of Huntsville has franchise agreements with the cable companies that speak to the matters of maintaining their equipment and assets of the cable systems in good working order. In the case of the request at hand the equipment in question is a power supply that is owned and operated by Comcast. Although the power supply housing is not particularly visually pleasing to look at it, is in otherwise in good condition and we are assuming in good working order which is all that is mandated under the franchise agreement. We are closing your request as there is nothing more that we can do about this case.
Your Customer Service Team