Description
Where’s the “Report an Issue” button on the SeeClickFix app? It looks like a new version of the mobile app was pushed out, but there is no obvious way to report a code issue in the user interface. Apparently you have to click the “+” and then add a photo to get started. This seems very non-intuitive.
also asked...
Q. Please describe the issue so we may route your request to the appropriate department and service area for resolution.
A. No “Report an Issue” button on SeeClickFix app
A. No “Report an Issue” button on SeeClickFix app
3 Comments
311GNV (Registered User)
BetterGNV (Registered User)
Closed 311GNV (Registered User)
Thank you for your thoughts and feedback! We have been working to redesign the app to best the needs of our citizens.
You may now submit by simply clicking the orange + button. On the second screen, you may select 'no photo' to continue adding an address and selecting the issue type without an image.
We will share your thoughts on adding text to the + button. Many thanks!