Description
Another person on the bus made derogatory comments about how long it was taking us to board the bus with our guide dogs. She said she was going to file a complaint. The driver explained to her that guide dogs were allowed on the bus and he was very respectful. I wanted to compliment him on his kindness and patience.
4 Comments
zHART Customer Service - DO NOT ASSIGN REQUESTS (Verified Official)
Acknowledged Paratransit - Judith (Verified Official)
Thanks for taking your time to let us know about your wonderful experience. We will send your note to the department manager today.
You truly made our day!
Your HART Customer Service Team
Paratransit - Judith (Verified Official)
Closed HART - Transit Supervision Manager (Registered User)