Thank you for reporting this issue. I have created a work order to have this looked at which will happen within 7 working day, weather permitting.

completed

Here is a photo from around noon today. (I was unable to match the previous shot angles due to bright , low incident sunlight streaming through the leafless branches.) The line is still entangled in, and directly under, box elder branches. What was the date of completion/trimming?

Thank you for reporting this tree issue. I have created a work order to have this looked at which will happen within 7 working day, weather permitting. If tree trimming is needed we will determine the severity and act accordingly.
Happy Holidays to you

We have checked this out with our tree crew and it indeed needs to be trimmed. However, It is not an emergency and has been added to the tree trimming list, with the tree crews are working on every day. Thank you for reporting this issue!
Happy New Year

Thanks for the update!

trimmed