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The water guys came here on Thurs July 12th and checked out the leak. MRked the street and left flags on our grass told us they would probably be back on Monday or Tuesday. Today is Friday and they have not been back. Any idea when they will be here to fix the leak!
This is Tim Pritchard. One the city water operators. Monday we came out and put a temporary repair bad on the leak to buy us a some time due to several high priority projects that came up this week which required our immediate attention. We have you on our punch list and haven’t forgotten about you. Tenitively looking at the week of the 30th due to our bimonthly meter reads next week which eat up all our resources for the entire week. Please be patient with us and I’ll swing by and make sure the repair band is continuing to do it’s job. Thanks
Hi this is Barbara Long again
The last time you came to my home you thought you would be able to fix the leak this week. Several people have commented on the leak. Any idea when you wil be here?
Quick follow up. I apologize for our delay. I’m glad I got a chance to speak with you in person today. We apologize again for the extended delay. As of right now we I’ve stopped the leak 99.99% so you shouldn’t see water coming up from the meter box anymore. We have you scheduled to begin repairs Monday provided we don’t have any catastrophic failures in our system between now and then. Thank you so much for your patience.
Are you planning on getting here this week? I know depending on what happens.
I’m gathering my tools and I’ll be heading over to begin work within the hour.
City is Dixon
Water Operator I
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