Please reduce the noise pollution. Thanks, COR. Thanks, James

If this occurs again, you could report it by calling the non-emergency police number at 919-829-1911.

The question I believe was regarding the acceptable noise levels, but that question was not answered. Is there an ordinance on this type of activity? Plate from truck is BLM7458.

This falls under the usual noise ordinance. Below are the specific provisions:

In addition to any other violations of this Code, the following acts are specifically declared to be unreasonably loud, annoying, frightening, loud and disturbing or unnecessary noise, the emission of which shall be unlawful. Such enumeration shall not be deemed to be exclusive:
(a)
The sounding of any horn or signal device on any automobile, motorcycle, bus or other vehicle while not in motion, except as a danger signal, or if in motion, only as a danger signal after or as brakes are being applied and deceleration of the vehicle is intended; the creation by means of any such signal device of any unreasonably loud or harsh sound; and the sounding of such device for an unnecessary and unreasonable period of time.
(b)
The use of any gong or siren upon any vehicle other than police, fire, ambulance or other emergency vehicles.
(c)
The playing of any radio, phonograph, amplifier, television, tape deck, tape recorder, or musical instrument in such a manner or with such volume during the nighttime hours as to annoy or disturb the quiet, comfort or repose of any person or persons in any dwelling, hotel, motel or other type of residence.
(d)
The use of any automobile, motorcycle or other vehicle so out of repair, so loaded or in such manner as to create loud or unnecessary grating, grinding, rattling or other noise.
(e)
The blowing of any steam whistle attached to any stationary boiler, except to give notice of the time to begin or stop work or as warning of danger.
(f)
The discharge into the open air of the exhaust of any stationary internal combustion engine or motor vehicle, except through a muffler or other device which will effectively prevent loud or explosive noises therefrom.
(g)
The erection (including excavating), demolition, alteration or repair of any building or other structure in a residential or business district other than between the hours of 7:00 a.m. and 8:30 p.m., except by permit from the building inspector when, in his opinion, such work will not create objectionable noise; upon complaint in writing of the occupant of property near the location of the work, the building inspector shall immediately revoke the permit and the work shall be immediately discontinued. The building inspector may permit emergency work in the preservation of public health or safety at any time.
(h)
The creation of any excessive noise on any street adjacent to any school, institution of learning or court, while the same are in session, or within one hundred fifty (150) feet of any hospital, which unreasonably interferes with the work of such institution or which disturbs or unduly annoys patients in the hospital.
(i)
The creation of loud and excessive noise in connection with loading or unloading any vehicles or the opening and destruction of bales, boxes, crates and containers.
(j)
The shouting and crying of peddlers, barkers, hawkers or vendors which disturbs the quiet and peace of the neighborhood.
(k)
The use of any drum, loudspeaker or other instrument or device for the purpose of attracting attention by creation of noise to any performance, show or sale or display of merchandise.
(l)
The conducting, operating or maintaining of any garage or filling station, or the repair, rebuilding or testing of any motor vehicle in any residential district, so as to cause loud or offensive noises to be emitted therefrom during the nighttime hours.
(m)
The firing or discharging of firearms in the streets or elsewhere for the purpose of making noise or disturbance, except by permit from the Police Department.
(n)
The creation of excessive noise by the operation of an airplane over the City by stunting, diving or otherwise operating an airplane for the purpose of advertising or otherwise.
(o)
No person shall keep or maintain, or permit the keeping of, on any premise, owned, leased; occupied or controlled by such person, any animal or fowl otherwise permitted to be kept which, by habitual or frequent sound, cry, howling, barking, squawking, meowing or other noise, shall disturb the quiet, comfort or repose of any person.
(p)
The operation on public property or on public vehicular areas of any sound amplifier which is part of, or connected to, any radio, stereo receiver, compact disc player, cassette tape player, or other similar device when operated in such a manner as to be plainly audible at a distance of fifty (50) feet from the building, structure, or vehicle in which it is located is prohibited and is a violation of this section.
The provisions of this section shall apply neither in the secondary fire district as described in §5-2034 of this Code nor on publicly owned sanitary landfill property.

I've reported this truck 4 times this week and it's still coming into the neighborhood every day. Same truck each time and he just sits out there with the music blasting.

There has to be another way to resolve this issue other than calling the communications line. This truck is back and is on Marshlane. I am two neighborhoods over in Griffis Glen.

It's out there now playing 'Happy Birthday."

COR is ignoring this - Closing

It was only just reopened. Don't close other people's issues.

It's been down on Bay Rum Ln three times today. It's back now. City of Raleigh... any comment? Calling communications isn't working.

Can anyone provide a description of this truck, company name or vehicle color or a photograph? Thanks.

There is no company name on the truck. Your email just came through as it was passing my home on Bay Rum Ln. No phone number or anything.

Video with audio

Thank you Matt. I've forwarded to the SE District commander; RPD will evaluate and I will update when I hear back from them.

The noise from this truck started before 3:30pm this afternoon (04/01/2013}. It is obvious he is aiming his sales at kids just getting home from school. I heard this 3 streets away. Does he have a license and a health rating so he can sell safe products to our kids. If the city can't stop the noise maybe they can check and find out if he is legal and safe.

This has been assigned to the Community Policing Officers, the issue will be updated once they locate and speak with the owner.

It is 5:41 pm right now and the noise has been off and on in the area since 3. He is two streets over by Bay Rum.

I just reported it on Bay Rum Ln to 919-831-6311. I don't know where it is now, but if you have a better location you can call the number and let them know so we can help get it.

RPD was able to locate the owner operator and issue a warning to him. If the problem continues please let us know.

I hate to be the bearer of bad news but I can hear it a few neighborhoods away over in chastain. Sounds like its on Marshlane Way.

It's back... Again. Loud as ever and it's just been sitting at the corner for the past 20 minutes. I work nights and it just woke me up with my doors and windows closed. Was this guy warned to turn off the music altogether or just turn it down? Doesn't seem like anything has changed. I really do appreciate your efforts.

RPD issued a warning on 4/3 to the operator of this vehicle. There is not much that can be done from a SeeClickFix standpoint, the monitors of SCF cannot react quickly enough. Someone needs to call 911 or the district station directly and comtemporaneously when the loud noise is ongoing. Reference the fact that RPD has previously been involved with this truck.

I will re-refer this to the Southeast District command, but chasing down ice cream trucks would not be a high work priority for law enforcement, although I would agree that this could be considered a quality of life issue. Any RPD response would be prioritized based on workload and calls for emergency services at that time. Sorry you were disturbed, but there is no rule, regulation, ordinance or statute that the police can use to prohibit an ice cream truck from driving on publicly owned streets. Closing issue in SeeClickFix.

Seems to me that the best thing to do is to just ask the SE district to make contact with him again to reinforce that his noise is much too loud and much too disruptive. I understand how frustrating it is. He was down here for an hour today. Of course, since it's a low priority issue any RPD response is usually long after he leaves and then it becomes a cat and mouse game, which is certainly understandable given the great job our officers do.

It isn't possible to stop an ice cream truck from driving on the street. But I'd be willing to put my name down and swear to an accounting of his disruptions if it can get his charged for a violation of the noise ordinance. Hearing him three neighborhoods down is a little much.

Is that an option if it comes to it?