Some of this may be EBMUD, who were digging on 13th ave. They also have started at 6 am on various days and it really sucks.

I am curious to know what Rebecca posted that was "content blocked by rejections." Whoever is censoring posts here, please stop.

I wrote that EBMUD has been working on 13th, and they are probably the noises that you heard at 7. Some mornings they start at 6. so yay!

Ah I see. Yeah, it started at 5 AM and continued until around 6:40 AM. Then there was more dump trucks around 8. I have videos recorded on my cell phone of big gas tankers pulling in the freight area at the hospital at odd hours of the night, like at 2 AM in the morning and running some kind of deafeningly loud pump for an hour straight. They've done it quite a few times and I've already lodged several complaints about it in the past. I tried calling Highland Hospital about it directly but its impossible to get a hold of anyone. They tell you someone will call you back but nobody ever does. The dump truck I saw this morning looked like it was a Waste Management truck, but I could be mistaken. I'm going to call WM and find out what is going on.

Hey, call this number and make a complaint: (510) 227-0392.
https://highlandatr.org/contact-us

I did. I'm tired of the construction noise. I was told 6 months ago that the project was due to be finished in December at the latest. They said "increased noise" in November. Then it didn't stop through December or January. So I called again and they said they found a problem that they somehow didn't know about after 6 years of work, so the main demo would be done by March. Today is April 9 and it's louder than ever. So i look at their website, and now they say "increased noise" through June. How do you like that for neighborly? I get that this is for a greater good, but they are doing nothing to mitigate the noise and negative impact they are having on surrounding residences. That's just total B.S. I think everyone affected should be calling them and telling them they need to do more to ensure their work is causing as little nuisance as possible. Maybe they can put more money into mitigation and less into their "neighbor update" online magazine. They should be handing out free medical insurance to everyone in the area as a compensation.

I called that number yesterday and talked to someone. They said they'd check and find out more information and get back to me. It looks like they may have tried calling me back but I was busy at work and couldn't answer. I'm hoping that we can put an end to their midnight and early morning shenanigans soon!

The City of Oakland Call Center has referred this issue to NUISANCE, ABATEMENT. Please contact that department to follow-up (see "Other Helpful Links" at http://www2.oaklandnet.com/Government/o/PWA/Connect/ReportaProblem/index.htm#Links).

Here are some important City of Oakland contact points:
* Abandoned Autos: 510-777-8622 (abandoned vehicles on public street after 3 days)
* Animal Control: 510-535-5602 (live animals) or 510-535-4888 (dead animals)
* Code Enforcement: 510-238-3381 (blighted private properties, deteriorated buildings, inoperable vehicles on private property)
* Drug Hotline: 510-238-3784 (tips) or 510-777-3211 (in progress)
* Parking Citations: 800-500-6484 (parking citation assistance center, pay or appeal a citation) or 510-238-3099 (enforcement)
* Prostitution Hotline: 510-238-2373 (tips) or 510-777-3211 (in progress)

Thank you.

It happened again tonight. A Matheson gas tanker showed up at around 3:57 AM at the freight loading area at Highland Hospital on 14th Avenue and E 30th street and woke the entire neighborhood up as the operator stepped out and began hammering on some metal thing. Then he started up the gas pump. The noise lasted for an entire hour, the gas tanker finally left at around 4:51 AM. I called OPD non emergency, the highland hospital 24 hour construction line (which nobody answered despite its "24 hour" name) and the alameda county sheriff to report it. Its like the 12th time its happened this year

Also to the City of Oakland Call Center, the contact information for Oakland Nuisance Abatement is not actually listed on the page you linked under "Other Helpful Links". There is nothing on that page about Nuisance Abatement. Please fix your information

Just another quick update, I tried calling Highland Hospital at their main number (510) 437-4800 to complain about the problem. I dialed zero to speak to an operator. A female answered the phone. I started explaining the problem to her and she interrupted me saying "Who are you trying to talk to?" in a very rude tone. I told her that I don't really know who I'm supposed to talk to about the problem as I have no idea who the point of contact is supposed to be for issues like this. Then she hung up in my face. Real professional, Highland!

Here is a link to all the numbers publicly associated with the project:
https://highlandatr.org/sites/default/files/docs/neighborhoodUpdates/180301%20-%20March%202018%20Neighborhood%20Update_HR.pdf

My suggestion is to call every number on here as many times as it takes to reach someone. If your neighbors were also affected, have them call, too. And if that doesn't work, you can always try calling media outlets and telling them about it. After all, this is county money being spent on a project that was supposed to have been completed some time ago. It's the kind of story that local news likes to report- government overspending AND community upset. I mean, you have to wonder how the planning team on this project didn't know what was already in existence at the hospital when they started (the guy told me that "it's old- built in the 60s," as though that meant somehow the building was from ancient times and there were no plans from the original project. And look at all the "neighborhood updates" they have online- each one gives an end date, and each one increases the completion date without any real explanation. It's not right.

Just following up on this issue. I managed to get in contact with the manager of Highland Hospital's Engineering Department and she told me that she will try to resolve the problem. I have forwarded documentation to her. Hopefully the issue will be resolved soon.

Just an update. Unfortunately it seems highland hospital's e-mail system is down so the documentation I e-mailed to the manager of their engineering department was never delivered. Will try to follow up on the phone today.

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Why was Lisa's comment "blocked by rejections?" Why does this site always do that to completely benign comments?

I tried calling the manager of Highland's engineering department several times and left her a couple voicemails. No word back yet on the status of this issue.

Just an update. I was able to get back in contact with the manager of Highland's engineering department and was able to successfully send the documentation over to them. Hopefully the issue will be resolved soon. I'll return and post an update when I have one.

I just received a response from the manager of Highland's engineering department stating that she spoke with the vendors and they have agreed to only do deliveries from 8 AM to 8 PM, Monday through Friday. I am closing this issue for now. If anything like this occurs again outside of those times, please feel free to re-open this issue (or I will re-open it myself if I see it happen again.) Hopefully this will not happen again, though.