Your service request has been assigned ID #101002150142.

Case Noted. The City is aware of this issue and it was installed by the private developer of that property. We are working with them to come up with a new design to install a new pedestrian ramp at their cost. If you have any further questions, or feel that this case was closed in error, please do not hesitate to contact me. Michael Somers. Senior Civil Engineer. Construction Management Division. Boston Public Works. 617-635-3831. Michael.Somers@Boston.gov.