Status check #2. Any update?

Thank you for reporting this incident to the City of St. Charles. Our Traffic Supervisor has been notified about this issue and it has been scheduled to be reviewed. We appreciate your help in improving our City!

I reported this faded out City of St. Charles sign at I-70 and First Capitol exactly ONE YEAR AGO. I drove by tonight...coincidentally a year to the date of my report...and the old sign is still there. I would like to know why the City of St. Charles can allow such poor signage and sit on a resident complaint for a year. Why do citizens have to report these things? Someone from City staff should own making sure signs are in mint condition. It is extremely disappointing to take time and report issues, and then they sit stagnant for a year. When will this sign be replaced?

City of Saint Charles assigned this issue to City of Saint Charles

Issue 3510478 has been marked as a duplicate of this issue.

In talking with the Street Department and other City Departments, we have put replacement of this sign and actually all signage to all entrances into the City into the 2-5 year Capital Improvement Plan. Unfortunately, it may not be this year or even next, but we have this in our plan. Right now, it's a matter of money and priorities, and we still have to work that out.

Thanks for the update. It seems odd that the City didn't put a budget plan or contingency in place for replacement signage when this sign and other city entrance signs were originally installed.

Entrance signage maintenance and replacement is a standard process for cities. It is unfortunate to put this off for a later time, especially when it was reported in 2016. The sign has been worn out for years prior, but no action was taken.

Duly noted. We are working to improve this kind of maintenance and/or replacement program for capital items like this. It will take time but we are working toward a goal of regular maintenance and replacement. Unfortunately, money will always be a driving factor. Thank you for bringing this to our attention again and addressing the issue.