This issue was recategorized from Other to Street Light Outage/Malfunction.

Gilbert 311 assigned this issue to Public Works - Henry

Thank you, this has been received as service request #2023-29570, and any updates made to this request will be sent to you. This is, however, an automated response. If this is an emergency, please call 911.

Thank you. We contacted Cox service yesterday before we wrote to 311, and additionally contacted Cox on the many internet interruptions over several weeks. Each time, they say they see an outage by powers outside of Cox in our area and claim no responsibility. We are not technical people but whether it is coincidental or not, the fact still remains that our neighborhood internet goes when the generator ceases, and the generator noise operating 24/7 is annoying. In the meantime, we are plagued with sporadic internet interruptions and a generator noise running 24/7. We are not the only people that are complaining about this issue as it affects our neighbors as well. We are getting frustrated with this event and unresolved accountability and responsibility, so we appreciate your investigation, expertise, and insight towards resolution. Thank you again.

Sorry for your inconvenience, but this issue is not related to the Roadway Lighting in any way. We have no control over your internet or any services from COX. As far as a repair date you will need to contact COX and ask them to address the generator noise. Again, sorry for your inconvenience.

Your request (#2023-29570) has been addressed and is now closed. Thank you for using Gilbert 311!

We will get ahold of Cox again. Thank you very much.