Description
DWSD service crew was using a pump that caused this backup. I need some emergency assistance.
also asked...
Q. Is the mailing address same as the affected address?
A. Yes
A. Yes
Q. Date of damage?
A. June 23, 2023 07:53
A. June 23, 2023 07:53
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
A. Basement
Q. How is the Water backing up?
A. Floor
A. Floor
Q. What is the condition of the water?
A. Dirty
A. Dirty
Q. Is your basement still flooded?
A. No
A. No
Q. Has a plumber inspected this backup issue?
A. No
A. No
Q. How far did the plumber snake?
A. na
A. na
Q. Did the plumber inspect with a camera?
A. No
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
A. No
Q. What did the plumber advise or inform the customer?
A. na
A. na
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. No
A. No
Q. Do the gutter downspouts lay on the grass?
A. Yes
A. Yes
Q. Has the water service line to the house been replaced recently?
A. No
A. No
Q. Has the gas meter been moved outside recently?
A. No
A. No
Q. Is there a sprinkler system?
A. No
A. No
Q. Is this a recently purchased vacant property?
A. No
A. No
Q. Do you have a backwater valve installed?
A. No
A. No
Q. Do you have a sump pump installed?
A. No
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
A. No
Q. Additional Information
A. I have 2 stack pipes. the cleanout for the old one backed up with sewage
A. I have 2 stack pipes. the cleanout for the old one backed up with sewage
2 Comments
Acknowledged City of Detroit Water and Sewerage Dept. (Verified Official)
Closed City of Detroit Water and Sewerage Dept. (Verified Official)