Dear Sir/Madam,
Thank you for contacting the Citizen Help Center.
Service Request #1177402 has been submitted to the Roads and Drainage Department to repair pothole.
The Roads and Drainage Department is responsible for the repair of potholes.
A service request can be submitted to have the pothole repaired, repairs will occur within 72 hours.
NOTE: Depending on the severity of the pothole and the extent of damage, RAD personnel may deem to classify as a sink-hole or cave-in and proceed accordingly. If the request is made on a Friday or on the weekend - repairs will occur on the next business day. Repairs will not occur during inclement or cold weather.
Please feel free to call us at “311” within DeKalb County or 404 371-2000 outside of DeKalb County if we can further assist you.
3 Comments
311 Citizen Help Center (Guest)
Thank you for contacting the Citizen Help Center.
Service Request #1177402 has been submitted to the Roads and Drainage Department to repair pothole.
The Roads and Drainage Department is responsible for the repair of potholes.
A service request can be submitted to have the pothole repaired, repairs will occur within 72 hours.
NOTE: Depending on the severity of the pothole and the extent of damage, RAD personnel may deem to classify as a sink-hole or cave-in and proceed accordingly. If the request is made on a Friday or on the weekend - repairs will occur on the next business day. Repairs will not occur during inclement or cold weather.
Please feel free to call us at “311” within DeKalb County or 404 371-2000 outside of DeKalb County if we can further assist you.
Anita Jones (Guest)
Anita Jones (Guest)