Cityworks PLUS

Open Issues: 0 • Closed Issues: 159 • Acknowledged Issues: 63
  • 1700 Se 4th Ave Fort Lauderdale, Florida, 33316 - Poinciana Park

    From: City of Fort Lauderdale, FL
    Sent: Sunday, April 14, 2024 2:33 PM
    To: Customer Service
    Subject: [EXTERNAL:CAUTION!]- Feedback for City of Fort Lauderdale, FL

    [::CAUTION!::] This email originated from outside The City of Fort Lauderdale.
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    ________________________________________
    You have received this feedback from James Melcher < jkmj@me.com > for the following page:

    https://www.fortlauderdale.gov/government/departments-i-z/public-works

    Dear Administrator: I am writing to report a public danger that should be addressed immediately. There is a loose steel manhole cover that flips open if you step on it. I was personally injured when I walked across it. It is located at the curb of the house 1700 SE 4 Ave. A child or elderly person would be seriously injured by this public hazard. Please address this concern immediately. Vr, J. Melcher 202 763-9394

  • 335 Se 6th Ave Fort Lauderdale, FL, 33301, USA - Downtown
    North side of Stranhan House.
    Manhole structure cracking.
    Poor shoddy work by someone.
  • Sink HoleAcknowledged
    2605 Nw 26th Ave Oakland Park, Florida, 33311 - Oakland Park
    Neighbor called in to report a sink hole on the swale on the right-hand side. Caused by the city. City workers were out doing work on her property.
  • Sink HoleAcknowledged
    2855 Ne 26th Pl Fort Lauderdale, Florida, 33306 - Coral Ridge
    Neighbor reports a sink hole between 2855 and 2863 NE 26th pl. She states that it keeps growing please investigate.
  • 5001-5015 Ne 18th Ave Fort Lauderdale, FL, 33334, USA - Coral Ridge Isles
    Pavement dipping in traffic lane. Appears to be the possible collapse of an underground utility line.
    Location is southbound NE 18th Ave north of Commercial Blvd betwee the outside thru lane and the dedicated right turn lane.
  • Sink HoleAcknowledged
    6740 Nw 27th Ter Fort Lauderdale, FL, 33309, USA - Palm-Aire Village
    Pothole: Neighbor called in to report a pothole next to a manhole. The hole started as big as one foot and the street are cracked. Now it's bigger and It's getting bigger. Please investigate.
    It's by the manhole. Coming from the dead-end street to 68th you can see it.
  • Sink HoleAcknowledged
    Ne 5th St & Ne 3rd Ave Fort Lauderdale, Florida, 33301 - Flagler Heights
    neighbor reports sink hole developing near holly blue restaurant ne 5th st and ne 3rd ave facing east stop sigh on north side please investigate
  • Ne 4th Ave & Ne 7th St Fort Lauderdale, Florida, 33304 - Flagler Heights

    From: Zachary Eakins-Durand
    Sent: Monday, April 22, 2024 11:08 AM
    To: Junia Robinson ; Luisa Agathon
    Subject: Public Works Concern: Possible Sinkhole / Car Bumper Hazard (NE 4th Avenue between NE 7th St and NE 6th St)

    Good morning team - I hope this message finds you well.
    Over the weekend, I noticed a significant dip in the road on NE 4th Ave. between NE 7th and NE 6th streets in the Flagler Village neighborhood. While my car wasn't damaged, I'm concerned that vehicles with lower ground clearance could experience damage to their bumpers if they encounter this depression. If this matter triggers a FixIt FTL ticket number, can I please have that number for our tracking purposes?
    Thank you very much, and I look forward to learning more.

  • 2240 Nw 67th Ct Fort Lauderdale, Florida, 33309 - Palm-Aire Village
    There is about a foot wide and foot deep sinkhole in the street out front between the neighbors and my house.
  • Sw 31st Ave & Riverland Rd Fort Lauderdale, Florida, 33312 - Fort Lauderdale
    PER TELETYPE FORT LAUDERDALE PD REPORTS A SINKHOLE IN FRONT OF THE NEW RIVER MIDDLE SCHOOL AND IS A HAZARD NEEDS TO BE INVESTIGATED
  • 2718 Ne 18th St Fort Lauderdale, Florida, 33305 - Coral Ridge

    -----Original Message-----
    From: Zachary Eakins-Durand
    Sent: Friday, May 17, 2024 12:25 PM
    To: Sandi Hodes ; Jordan Wingate ; Junia Robinson ; Luisa Agathon
    Subject: RE: 2718 NE 18 Street, Fort Lauderdale, FL 33305

    Hello - I hope this message finds you well and thank you for bringing this to our attention. We are asking our leadership in Neighbor Support to please help us address this concern with the Public Works department.
    We will be sure to follow up with you once more information is obtained. Is phone or email correspondence preferred?

    Please also note that you can report concerns like this and follow up on any service-related issues through FixIt FTL.
    There are three ways to submit a request to FixIt FTL.
    1) Submit a request on this page using the map on the right:
    https://www.fortlauderdale.gov/government/departments-a-h/city-manager-s-office/strategic-communications/lauderserv
    2) Download the free FixIt FTL app from the App Store or Google Play.
    3) Call (954) 828-8000 to speak to a representative.

    Neighbors who contact the call center outside of operating hours (3 a.m. to 6 a.m.) will be greeted by a menu with options for routing to a vacation rental hotline, the public safety non-emergency line, and a monitored voicemail service where messages regarding water and sewer concerns may be left for immediate response.

    Our team is also here to serve you at 954-828-8000.
    For emergencies, always dial 911.

    In the meantime, please feel free to reach out to us directly should anything else arise.

    Your neighbor,
    Zachary
    --
    Zachary Eakins-Durand (Mr.)
    Community Outreach Director
    Office of Mayor Dean J. Trantalis

    1 East Broward Blvd., Suite 444, Fort Lauderdale, FL 33301
    (954) 828-5314 | www.FortLauderdale.gov
    Sign up for Mayor Trantalis’ newsletter
    Follow Mayor Trantalis on Facebook | Instagram | Twitter

    Under Florida law, most e-mail messages to or from City of Fort Lauderdale employees or officials are public records and may be subject to public disclosure. Please consider the environment before printing.

    _________________________________________________________________________________________________________________________________________________________________________________________________________
    -----Original Message-----
    From: Sandi Hodes
    Sent: Monday, May 13, 2024 9:41 PM
    To: Zachary Eakins-Durand
    Subject: [EXTERNAL:CAUTION!]- 2718 NE 18 Street, Fort Lauderdale, FL 33305

    Hello-

    I live at the above mentioned address. Over the past year we have had several issues with sinkholes. We have had incompetent work down and it keeps opening. I have now had an open hole right outside my driveway. Many times it’s almost been driven in. Please let me know what you are doing to fix this as soon as possible.

  • Fort Lauderdale Florida - Flagler Heights

    From: Zachary Eakins-Durand
    Sent: Friday, May 17, 2024 11:45 AM
    To: Jordan Wingate ; Junia Robinson ; Luisa Agathon
    Subject: Neighbor Concern: "DANGEROUS SINKHOLE THAT HAS NOT BEEN REPAIRED - Sink hole NE 11 Ave 5-6th st"

    Good afternoon, team – I hope this message finds you well.

    When you or a member of your staff have a moment, can the below concerns from Ms. Kristy Johnson please be routed to the appropriate team(s) in Public Works?
    If this matter triggers a FixIt FTL ticket number, can I please have that number for our tracking purposes?
    Any insights or updates that can be provided would be greatly appreciated.

    Your neighbor,
    Zachary
    --
    Zachary Eakins-Durand (Mr.)
    Community Outreach Director
    Office of Mayor Dean J. Trantalis

    1 East Broward Blvd., Suite 444, Fort Lauderdale, FL 33301
    (954) 828-5314 | www.FortLauderdale.gov
    Sign up for Mayor Trantalis’ newsletter
    Follow Mayor Trantalis on Facebook | Instagram | Twitter

    Under Florida law, most e-mail messages to or from City of Fort Lauderdale employees or officials are public records and may be subject to public disclosure. Please consider the environment before printing.


    ________________________________________
    From: KristyJohnson
    Sent: Friday, May 10, 2024 3:00 PM
    To: Dean Trantalis
    Cc: KRISTIN JOHNSON
    Subject: [EXTERNAL:CAUTION!]- DANGEROUS SINKHOLE THAT HAS NOT BEEN REPAIRED - Sink hole NE 11 Ave 5-6th st

    Good Afternoon Mayor Trantalis,

    I'm reaching out to you regarding a sink hole on my street, NE 11 Ave 5-6th St (below are pictures), I notified Public Works over two weeks ago. The sinkhole has grown in size, the only action the city has taken is spray painting a circle around the hole. This is a huge safety concern, the street has heavy foot and bicycle activity by children and adults at all times of the day. If someone were to run and trip or ride a bike, scooter or moped over the hole they will likely crash and injure themselves. Sinkholes on 11 Avenue have unfortunately become the norm, after Mancini Development conducted their work on 11th Ave and caused destruction to our street for over a year. Our street has had multiple sinkholes that have developed along a crack (that is growing) down 11th Avenue. The crack runs along the line that Mancini laid underground. There is clearly "underlying" issues along our street where we live and children play. I do not think it is my responsibility to notify and follow-up with the city for life safety issues that should be immediately addressed, and foremost should not be happening. In addition, our street consistently has flooding issues since the project.

    Thank you for your time and I hope to receive an update.

    Thank You,

    Kristin Smallwood

    ----- Forwarded Message -----
    From: KristyJohnson
    To: Terrance Bray
    Sent: Tuesday, April 23, 2024 at 09:34:57 AM EDT
    Subject: Re: [EXTERNAL:CAUTION!]- Sink hole NE 11 Ave 5-6th st

    Please update me on your findings. I have spoke to an Engineering Head regarding multiple sinkholes on our street within a 3 year period sine Mancini conducted the project on out street. If you follow 11th Ave from 6th street to Broward you can clearly see a crack progressively getting worse overtime exactly over where they laid the line. In addition, if you ask homeowners for 10+ years on our street they will tell you the daily rainstorm floods our street since the project. Something is clearly wrong underground. Who can I contact for this issue?

    Thank You,

    Kristin Smallwood

    On Monday, April 22, 2024 at 10:43:33 AM EDT, Terrance Bray wrote:

    Thanks, sending someone out today.

    Terrance Bray
    City of Fort Lauderdale: Public Works Department
    Distribution & Collection Chief
    4250 N.W 10 Ave,Fort Lauderdale,FL 33309
    Phone-954-828-7855
    E-Mail-Tbray@fortlauderdale.gov


    ________________________________________
    From: KristyJohnson
    Sent: Monday, April 22, 2024 10:19 AM
    To: Terrance Bray ; KRISTIN JOHNSON

    Subject: [EXTERNAL:CAUTION!]- Sink hole NE 11 Ave 5-6th st

    [::CAUTION!::] This email originated from outside The City of Fort Lauderdale.
    Do Not Reply, click links, or open attachments from an unknown or suspicious origin. Confirm the email address is from an expected source before taking action.
    Report any suspicious emails to spamadmin@fortlauderdale.gov

    ________________________________________
    Good morning this is Kristen Smallwood. I am emailing regarding the beginning of a sinkhole on North E. 11th Ave. between fifth and sixth in front of the home that are under construction. I’ve spoke with you before about previous sinkholes on our street. Clearly something is wrong. Can you please check it out before it gets bigger and someone gets hurt. Our kids right or their bicycles on the street.