Description
Mr . Stephens 313.701.7389 states that the is a pipe underground in base that has burst and water is coming thru the pipes is leaking in the basement
also asked...
Q. Is the mailing address same as the affected address?
A. Yes
A. Yes
Q. Date of damage?
A. May 02, 2024 12:00
A. May 02, 2024 12:00
Q. Do you have a Basement, Crawl Space or Utility Room?
A. Basement
A. Basement
Q. How is the Water backing up?
A. Floor
A. Floor
Q. What is the condition of the water?
A. Clear
A. Clear
Q. Is your basement still flooded?
A. No
A. No
Q. Has a plumber inspected this backup issue?
A. No
A. No
Q. How far did the plumber snake?
A. n/a
A. n/a
Q. Did the plumber inspect with a camera?
A. No
A. No
Q. If the plumber did inpsect with a camera, do you have a copy of the video?
A. No
A. No
Q. What did the plumber advise or inform the customer?
A. n/a
A. n/a
Q. Do any of your neighbors on your side of the street have water back up also?
A. Unknown
A. Unknown
Q. Do you or your neighbor have trees in the back yard?
A. No
A. No
Q. Do the gutter downspouts lay on the grass?
A. No
A. No
Q. Has the water service line to the house been replaced recently?
A. No
A. No
Q. Has the gas meter been moved outside recently?
A. No
A. No
Q. Is there a sprinkler system?
A. No
A. No
Q. Is this a recently purchased vacant property?
A. No
A. No
Q. Do you have a backwater valve installed?
A. Unknown
A. Unknown
Q. Do you have a sump pump installed?
A. No
A. No
Q. Has the Sewer Lateral Service line been repaired/replaced recently?
A. No
A. No
Q. Additional Information
A. Customer states that the water is coming form a pipe that under the floor in the basement.
A. Customer states that the water is coming form a pipe that under the floor in the basement.
1 Comment
Acknowledged City of Detroit Water and Sewerage Dept. (Verified Official)