Based on this picture, it is a homeowner issue. It would be much faster to leave them a note instead of the City sending a notice telling them to cut it. The homeowner's association/property management company can also be very helpful. A basic rule of thumb....if the tree lies between the sidewalk and street, it is a "City of Raleigh tree" in the right of way and the City must trim it. Otherwise, it is a property owner responsibility.

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