Thank you for reporting this issue. The Department of Public Works will now begin its investigation into the matter.

DPW: I reported on a separate ticket that Cassella’s solution is to pick up both Thursday and Friday, in order to comply. My trash pickup day has now been unofficially changed to Thursday.
While this does reduce early AM traffic, we now have even more waste management trucks in our roads during the week, as they are not the only company operating here. As you well know, they are not quiet, and some people don’t work 8-5 jobs.

If any company cannot fulfill the obligations of their contracts they need to make adjustments internally to be able to comply, or reduce the contracts they make to fit their infrastructure.

You are receiving this message because you have previously (or perhaps just now) submitted a request on SeeClickFix. We're excited to let you know that we are now implementing a comprehensive asset management program which is a mostly "behind the scenes" effort. This will enable more efficient, more effective and more fiscally sound infrastructure management. Nothing changes for you and we'll continue to use SeeClickFix, but we have had to automate a process to connect our open SCF requests with our asset management program. There may be the occasional bug to work out, but rest assured that your issue is still in queue and assigned to the right City staffer. Once this initial round of automation is through in about a week, we'll revert back to our standard messages on SeeClickFix.